HeatShield Q&A                                                    Return to HeatShield Info

Q: How long will it take to fill my HeatShield order?
A: Almost all orders are shipped within 24-48 hours following your online order.

Q: Will I receive an e-mail confirmation for my order?
A: Yes, shortly after you place your order online you will be e-mailed a confirmation. 

Q: Can you ship faster than UPS ground service?
A: Alternate shipping levels and services are not available online at this time, but for an increased shipping charge we can ship by UPS 3rd, 2nd and Next Day services. Call or e-mail for that rate.

Q: How long will it be until I receive my HeatShield via UPS?
A: We prefer to ship via UPS Ground.  We ship from California so it may take from 5-7 business days to arrive to you on the East Coast excluding weekends and holidays.  Therefore, if you live in the Midwest or on the West Coast, you will most likely receive your HeatShield in 2-4 days from the time it ships.

Q: I bought a HeatShield some years ago for another model and my new HeatShield fits slightly different.  Why does my first HeatShield fit slightly different than my second HeatShield?
A: Installation details vary according to model type. We personally pattern the HeatShields directly off of the windshields of every make and model vehicle.  As the headliners and A-pillar designs change in cars, so does the design of the HeatShield.  Some HeatShields may overlap with the headliner or curl around to overlap with the A-pillars.  This overlap will not affect the integrity of the HeatShield. In fact, it will aid the HeatShield in staying put in your windshield and protecting your car.

Q: Help!  I have to bend the HeatShield to fit around my rearview mirror!  Will this harm my HeatShield? 
A: Bending your HeatShield to fit around your mirror is all a part of the simple installation process associated with some model vehicles.  We have to design the HeatShields to fit around the rearview mirrors in order to block out as much sunlight as possible.

Q: Out of what material are the HeatShields made?
A: The HeatShield material is simple and unique. A special metallized polyester film, laminated to a thin layer of closed-cell foam, with a clear polyester film back. Designed especially for Canvas Works, this laminate is sturdy and reflective, and it has excellent insulating properties.

Q: How are HeatShields made?
A: HeatShields are custom cut using the latest in computer-aided cutting technology. Then they are sewn around the edge with a cloth binding.

Q: How much cooler will the HeatShields keep the interior of my car?
A: We’ve measured a temperature difference of as much as 40˚ F (25˚ C.), but you will feel an average temperature reduction in your car of about 25˚ F.

Q: Is there a warranty on the HeatShields?
A: There is a two-year warranty on the HeatShield.  You must provide us with proof of purchase.

Q: What side faces out, the white side or the shiny, reflective silver side?
A: Your intuition is correct.  The shiny, reflective silver side faces out.

Q: Do we make HeatShields for anything other than automobiles?
A: We make a full line of HeatShields for most airplanes, jets and helicopters.  We do not make HeatShields for home windows, etc.